Privacy Policy

Your Privacy Matters

How we collect, use, and protect your information

Last Updated: December 19, 2024

MistWick ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our skill-based wagering platform on Base L2.

By using MistWick, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the platform immediately.

Important: Blockchain transactions are public and permanent. Your wallet address and game history are visible to anyone on the Base blockchain explorer.

Information We Collect

  • Wallet Address: Your public blockchain address (required for all transactions)
  • Email Address: Only if you sign up via email/Google (optional)
  • Game Statistics: Wins, losses, earnings, game history (publicly available on blockchain)
  • IP Address: Collected for security, fraud prevention, and regional compliance
  • Cookies: Essential cookies for website functionality and user preferences
  • We do NOT collect: Real names, physical addresses, phone numbers, government IDs, or any KYC data

How We Use Your Data

  • Process transactions and manage your account
  • Improve platform features and user experience
  • Prevent fraud, cheating, and abuse
  • Communicate important updates and announcements
  • Comply with legal obligations and enforce Terms of Service
  • Analytics: Understand user behavior to optimize the platform (anonymized data only)

Data Security

  • Blockchain Security: All transactions are secured by Base L2 and Ethereum's consensus
  • Wallet Security: Your private keys are never stored on our servers (you control your funds)
  • Encryption: All data transmission uses industry-standard TLS/SSL encryption
  • Access Control: Strict internal policies limit employee access to user data
  • Regular Audits: Security audits by third-party firms to identify vulnerabilities
  • No Sale of Data: We will NEVER sell your personal information to third parties

Your Rights

  • Access: Request a copy of the data we have about you
  • Deletion: Request deletion of your account and associated data (blockchain records are permanent)
  • Correction: Update or correct inaccurate information
  • Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing emails (you'll still receive critical updates)
  • Contact us at privacy@mistwick.com to exercise these rights

Third-Party Services

  • Privy: Embedded wallet provider (handles email/Google authentication)
  • Alchemy: Blockchain RPC provider (processes transactions)
  • Vercel: Hosting and infrastructure provider
  • Base Network: Layer 2 blockchain (all game data is public on-chain)
  • Ramp: Crypto on/off-ramp provider (if you buy crypto with card)
  • These services have their own privacy policies - we recommend reviewing them

Children's Privacy

  • MistWick is NOT intended for users under 18 years old
  • We do not knowingly collect data from minors
  • If we discover a user is under 18, we will terminate their account immediately
  • Parents: If you believe your child has created an account, contact us at privacy@mistwick.com
  • Age verification is the user's responsibility during signup

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

  • Account data: Retained while your account is active
  • Transaction history: 7 years (legal requirement for financial records)
  • Blockchain data: Permanent (cannot be deleted from public blockchain)
  • Marketing data: Until you unsubscribe or request deletion

International Users

MistWick is a global platform. Your data may be transferred to and processed in countries other than your own:

  • Our servers are located in the United States
  • We comply with GDPR for EU users and CCPA for California users
  • Data transfers use standard contractual clauses and encryption
  • By using MistWick, you consent to international data transfers

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be announced via email (if provided) or a prominent notice on the platform. Continued use of MistWick after changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have questions about this Privacy Policy or how we handle your data, contact us:

📧contact@mistwick.com
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